Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Personal Development
Conflict has been described as being one of the most detrimental of all occurrences in the workplace and even in our personal lives. Many people respond to conflict by trying to avoid it, or by being frustrated because they do not know what to do with either the conflict or the resulting emotions, Ineffective conflict management is time-consuming, costing organizations money, decreasing productivi...
This “Develop Personal Effectiveness at Operations Level” module aims to prepare learners will be able to apply knowledge and life skills such as establishing personal goals and relating them to team goals, managing time effectively, maintain work-life balance, managing stress as well as personal finances, to be effective at the workplace.COURSE OUTLINE1. Personal and Team GoalsTypes of motiva...
Day 1: PowerPoint Design TechniquesDuring first day, participants will learn the skills and knowledge in converting heavy text slides to the more appealing visual slides while using the new features found in Microsoft PowerPoint 2007 and 2010. They will learn why text slides does not work and what are the visual alternatives in presenting the same ideas.Techniques such as using charts, diagrams, a...
The Kirkpatrick Model comprises the foremost evaluation methodology in the world. In this program, you will learn directly from the Kirkpatricks the true and correct methodology and apply it to an actual program to maximize business results. This course is limited to 30 or fewer participants to ensure you receive personalized attention and the opportunity to participate.During this progr...
Emotional resilience refers to one’s ability to adapt to stressful situations or crises. Emotionally resilient executives are better equipped to cope and adapt to adversity without lasting difficulties. Yes, Emotional Resilient can be trained, it is a subject of interest for many organizational psychologists who identified that this is one of the most critical skills set successful managers and ...
The advancement of technology has connected the world of diversities across social strata, races, ages, cultures and nations creating a new world characterized by the acronym VUCAD representing Volatility, Uncertainty, Complexity, Ambiguity and Deception. How can we cope in such a world? To find the answers, the speaker has studied into the ancient wisdom of the Chinese and fused it with the ...
This "Communicate and Relate Effectively at the Workplace" module aims to enable participants to use effective communication techniques to interpret, clarify, analyze and respond to information received, and use effective negotiation skills to resolve conflicts for a win-win outcome, taking into consideration social and cultural differences.COURSE OUTLINEUpon completing this workshop, participants...
A Lumina Spark Workshop is a highly interactive and interesting experience in which learners explore who they are using the highly individualised Portrait. A one-day Lumina Spark Workshop would be conducted following the completion of the online assessment. The questionnaire takes about 20 minutes to complete, and each participant receives a detailed individualised Portrait during the Worksho...
This 21st century is characterized by change of great magnitude, speed, frequency and of diversities and complexities. In this two-day workshop, you will learn the answers to handle such big changes from Ancient Chinese Classics and Philosophies. The rapid rise and success of Chinese Corporations have, to a great extend, due to the long term influence of the Chinese Philosophies and their val...